Privacy

1xbet Privacy Policy

At 1xbet mobi, your personal data is handled with care. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over your own data as a player on our platform.

Last updated: January 2025

How We Protect Your Privacy

Six core principles that guide how 1xbet mobi handles your personal information every single day.

Encrypted at Every Step

All data transmitted between your device and 1xbet mobi servers is protected using SSL/TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.

Secure Data Storage

Personal data is stored on secured servers with restricted access. Only authorised personnel with a legitimate operational need can access player records, and all access is logged and audited.

Your Data, Your Control

You have the right to access, correct, or request deletion of your personal data at any time. Submit a request through the support team and we will respond within a reasonable timeframe.

No Selling of Data

1xbet mobi does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate the platform and improve your experience.

Transparent Cookie Use

We use cookies to keep you logged in, remember your preferences, and understand how players use the platform. You can manage cookie preferences through your browser settings at any time.

Regulatory Compliance

Our data practices comply with the requirements of our operating licence and applicable data protection regulations. We review and update our privacy practices regularly to stay current.

Your Rights Over Your Data

As a 1xbet mobi player, you have specific rights regarding your personal data. These are not just policy commitments — they are rights you can exercise at any time by contacting our support team.

To exercise any of these rights, reach out via live chat or email at [email protected]. We aim to respond to all data requests within 30 days.

Right to Access

You can request a copy of all personal data that 1xbet mobi holds about you. We will provide this in a clear, readable format.

Right to Rectification

If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it without undue delay.

Right to Erasure

You can request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You can ask us to limit how we use your data while a dispute or review is in progress, without requiring full deletion.

Right to Data Portability

You can request your data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

You can object to certain types of data processing, including direct marketing communications, at any time.

Summary: 1xbet mobi collects only the data needed to run the platform safely and fairly. We do not sell your data. You can request access, correction, or deletion of your data at any time by contacting our support team.

1. Introduction

This Privacy Policy explains how 1xbet mobi ("we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors who use the 1xbet mobi platform. It applies to all interactions with our website, mobile site, and app.

By registering an account or using any part of the 1xbet mobi service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform.

We take privacy seriously. The 1xbet mobi platform is used by players across Bangladesh, and we understand that trust is built on transparency. This policy is written in plain language so you know exactly what happens to your information — no hidden clauses, no vague language.

2. Data We Collect

1xbet mobi collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, gender, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form
Financial Data bKash/Nagad/Rocket wallet number, transaction history Deposit and withdrawal forms
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Pages visited, games played, bets placed, session duration Automatically via platform analytics
Communications Data Support chat transcripts, emails sent to us Customer support interactions

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulatory obligation.

3. How We Use Your Data

The personal data collected by 1xbet mobi is used for the following purposes:

  • Account management: To create, maintain, and secure your player account on 1xbet mobi.
  • Identity verification: To verify your age and identity as required by our operating licence and anti-money laundering obligations.
  • Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods.
  • Platform operation: To deliver the betting, casino, and gaming services you use on 1xbet mobi.
  • Customer support: To respond to your queries, complaints, and requests through our support channels.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering, and abuse of the platform.
  • Responsible gaming: To monitor betting patterns and intervene where problem gambling indicators are detected.
  • Platform improvement: To analyse usage data and improve the performance, design, and features of 1xbet mobi.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including responding to lawful requests from authorities.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers.

Marketing communications: We will only send you promotional emails or messages if you have opted in to receive them. You can unsubscribe at any time by contacting support or updating your account preferences.

4. Legal Basis for Processing

1xbet mobi processes your personal data on the following legal grounds:

  • Contract performance: Processing is necessary to provide the services you have signed up for under our Terms and Conditions.
  • Legal obligation: Processing is required to comply with anti-money laundering laws, age verification requirements, and other regulatory obligations.
  • Legitimate interests: Processing is necessary for fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights.
  • Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you can withdraw at any time.

5. Data Sharing

1xbet mobi does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party service providers who assist in operating the 1xbet mobi platform. These include payment processors (bKash, Nagad, Rocket), identity verification services, IT infrastructure providers, and customer support tools. These providers are contractually bound to handle your data securely and only for the purposes we specify.

5.2 Regulatory and Legal Authorities

We may disclose personal data to regulatory bodies, law enforcement agencies, or courts when required to do so by law, court order, or in connection with legal proceedings. We will only disclose the minimum data necessary to comply with such requests.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and ensure that your data continues to be protected under terms consistent with this Privacy Policy.

5.4 With Your Consent

We may share your data with other parties where you have given us explicit consent to do so. You can withdraw this consent at any time.

6. Cookies and Tracking

1xbet mobi uses cookies and similar tracking technologies to operate the platform and improve your experience. Cookies are small text files stored on your device when you visit our site.

6.1 Types of Cookies We Use

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options to personalise your experience.
  • Analytics cookies: Help us understand how players use 1xbet mobi — which pages are visited most, where players drop off, and how the platform performs. This data is aggregated and anonymised.
  • Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

6.2 Managing Cookies

You can control and delete cookies through your browser settings. Note that disabling essential cookies may affect the functionality of the 1xbet mobi platform. For analytics and marketing cookies, you can opt out at any time without affecting your ability to use the platform.

7. Data Retention

1xbet mobi retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. Specific retention periods include:

  • Account and identity data: Retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
  • Transaction records: Retained for a minimum of 5 years for financial compliance and audit purposes.
  • Support communications: Retained for up to 3 years after the last interaction.
  • Technical and usage data: Typically retained for up to 2 years in anonymised or aggregated form.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you.

8. Data Security

We implement a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data in transit between your device and our servers.
  • Encrypted storage of sensitive data including passwords and payment information.
  • Access controls that restrict data access to authorised personnel only.
  • Regular security audits and vulnerability assessments of our platform infrastructure.
  • Two-factor authentication options for player accounts.
  • Incident response procedures to detect, report, and address data breaches promptly.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

9. Children's Privacy

1xbet mobi is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete the associated data.

If you believe a minor has accessed the 1xbet mobi platform, please contact our support team immediately so we can take appropriate action.

10. Third-Party Links

The 1xbet mobi platform may contain links to third-party websites or services. This Privacy Policy applies only to the 1xbet mobi platform. We are not responsible for the privacy practices of any third-party sites, and we encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

1xbet mobi may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "last updated" date at the top of this page. In some cases, we may also notify registered players via email or in-app notification.

We encourage you to review this page periodically. Your continued use of the 1xbet mobi platform after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, please contact the 1xbet mobi support team.

Our support team is available 24/7 via live chat on the platform, or you can reach us by email at: [email protected]

For questions related to responsible gaming and self-exclusion, please visit our Responsible Gaming page.

Safe & Secure

Your Data is Safe — Now Start Playing

Register a free account on 1xbet mobi, deposit in BDT via bKash or Nagad, and enjoy sports betting and casino games with full confidence that your privacy is protected.